Issue ID | 1109188 |
Internal NHTSA # | 10632366 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2014 |
File date | 16/08/14 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | We were driving 75 mph. On i-75 outside dalton georgia in lots of traffic (the outer lane) at which time the vehicle lost all power and shut down. We gradually coasted to the side of the road avoiding near crashes and stopped completely. We tried restarting the vehicle and it would not start. After about 10 minutes the vehicle restarted but had no power to drive. We were towed to a dealership in dalton georgia and the service people looked at the vehicle on 8/18/2014 & said they could find nothing wrong. We proceeded on towards our destination. On 8/16/2014 (the same day they found nothing) we had traveled approximately 161 miles further south on i-75 (outside macon georgia) when the car did the same thing. It shut down driving 75 mph in major traffic. Our vehicle did the same thing as it did on 8/16/2014, loss of all power. We were then towed to macon georgia kia dealership. On 8/17/2014 they informed us they were replacing a "pressure pump" and should receive it 8/18/2014. The dealership installed the pressure pump and had the technician drive it for approximately 30 miles and it shut down on him. At this point they were unsure of what to do and did multiple test on the vehicle. We were advised to leave the vehicle there and they would get it back to us. We returned to ohio in a rental vehicle on 8/22/2014. Our car was transported back to ohio 9/3/2014 by the kia company with no further findings. When the dealership contacted me to let me know my vehicle was being returned and they found nothing else they stated that a 2014 kia soul on their lot did the same thing during a "test" drive. I am deathly afraid to drive this vehicle since i had my life flash before us 2 times and a 3rd time on the technician. |
Vehicle Mileage at Failure | 3451 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LIMA, OH |
VIN pattern | KNDJN2A21E7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 75 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |