Issue ID | 1611020 |
Internal NHTSA # | 11269230 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2014 |
File date | 13/10/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | My kia soul is having identical issues to nhtsa campaign number 19v120000which led to recall sc176 by kia which only covered the 1. 6l models, not the 2. 0l which is the vehicle i drive. I experienced a loss of power and loud knocking type sound while driving. I was traveling approximately 30-35 m/h on a city street. I did not notice a check engine or oil light during this event. I checked my oil level and i had no oil showing on the dip stick. I filled the oil reservoir with the correct oil type and drove home less than a mile. The vehicle would not accelerate as normal. No smoke was noticed coming from the engine. I contacted kia customer service and was given a case number (13392784), and directed to bring the vehicle into the dealership for a diagnostics check. A similar incident occurred one other time where the engine again burned all of the oil, with no signs of a leak on with the engine of the ground where the car is parked. The oil has been monitored regularly since this first incident. The oil has been changed on several occasions and no oil leaks has been noticed. From my research into this issue these symptoms line up with what the affected vehicles experienced before they were recalled. The loss of power, engine noise and shifting difficulties first occurred on october 13, 2019. I asking this case be looked into and see if the scope of the recall did not cover all vehicles potentially at risk. The milage is approximately 74,000 miles. |
Vehicle Mileage at Failure | 1 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MURRIETA, CA |
VIN pattern | KNDJP3A59E7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |