Issue ID | 1053730 |
Internal NHTSA # | 10576877 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2014 |
File date | 31/03/14 |
Component | SEAT BELTS |
Product type code | VEHICLE |
Description of the problem | As i was driving i had a sudden stop and my child was thrown from her seat as far as to the middle console from the back middle seatbelt. Upon investigating why this happened i noticed that the seatbelt retention was improperly working. As you pull it out it will not retract back into the seat as designed. I was scared and hysterical because lord forbid if there was a collision my child could have been ejected from the vehicle and thrown out the front windshield. I called the dealership to see if could get it in the shop that day march 31,2014 and they were so swamped they made me an appointment for today april 2, 2014. I am so disappointed in the way this situation was handled on today the service dept. Played me in saying that it was tangled within the seat. There was no such thing the seatbelt moved freely locked at some points and didn't lock at some points i have video footage to show just minutes before taking my vehicle into the dealership right in front of the dealership. This type of safety issue needs to be rectified immediately before someone gets seriously hurt. On this specific day was the only time i used the middle seatbelt. I can't stress enough as to how much i'm a stickler for safety and especially seatbelt safety that this has happened in a brand new 2014 vehicle off the showroom floor. I bought the car on around february 22, 2014 i have been seen in evergreen kia 3 times as of today since i've owned the vehicle. Please don't let this complaint slip or fall into the cracks . I will follow through on all paper work filed for this and other future safety issues with the vehicle. I may be contacted at any time of day for any questions pertaining to this safety issue. This is major because seatbelts are made to enhance the safety of a life if worn properly in any vehicle. As i research kia has had a recall on the sportage and kia soul for 2011 & 2012. |
Vehicle Mileage at Failure | 3980 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HAMMOND , IN |
VIN pattern | KNDJX3A51E7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |