Issue ID | 1410000 |
Internal NHTSA # | 11025437 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2014 |
File date | 05/09/17 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owned a 2014 kia soul. The contact had the valve cover gasket and seat belt retractor replaced at folsom lake kia (12751 folsom blvd, folsom, ca 95630). After leaving the dealer, while driving 65 mph, the contact applied the brake pedal and it traveled to the floorboard. The contact was able to avoid a crash due to the failure. In addition, the vehicle caught fire without warning. The vehicle was towed and deemed a total loss. The contact sustained neck strain, headaches, and injured her left knee in the process of exiting the vehicle. Medical attention was required. A police report was filed. The contact called a local dealer, but was referred to the insurance agency. The manufacturer was notified of the issue and opened case number: 12479808. No further assistance was offered. The failure mileage was unknown. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | FOLSOM, CA |
VIN pattern | KNDJP3A57E7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | Y |
Was medical attention required? | Y |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |