Issue ID | 1428833 |
Internal NHTSA # | 11051551 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2014 |
File date | 29/11/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | We received a recall letter. The pinion in the steering is faulty and could come loose causing an accident which may result is serious injury or death. I brought it in immediately. They could not fix it. I asked them to keep it as we do not feel safe driving it. We asked for a replacement car while we waited. They said no. We left the car anyway and i called the number on the recall notice. It said they would reimburse us for any inconvenience or expenses incurred. The woman said they would not reimburse me until the car was looked at. She asked me to continue driving around a vehicle with a known issue risking my family |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ROCKY POINT, NY |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |