Issue ID | 1431706 |
Internal NHTSA # | 11054092 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2014 |
File date | 12/12/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Received an important safety recall on 12/01/2017 regarding the pinion gear that may separate from the steering gear assembly causing loss of steering & result in a crash. I called immediately to set an appointment on 12/12/2017. I was called just 1/2 prior to my appointment to be told they do not have the tools to fix the problem. In fact, no kia dealership in the area has it. I am driving across the state of fl in a few days & am extremely worried since i will be driving at high speeds in traffic. So, kia alerts soul owners & fails to provide the means to fix the problem. I am told it will be several weeks before they have the tools needed to repair. My particular car has had a stiffness in turning the steering wheel a few times. I need my vehicle for this trip, but, will inquire about a loaner car. This is unacceptable. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAINT PETERSBURG, FL |
VIN pattern | KNDJN2A24E7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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