Issue ID | 1720283 |
Internal NHTSA # | 11389978 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2016 |
File date | 25/01/21 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | First, a couple of weeks ago my check engine light comes on and my engine temperature gauge stops working properly. It starts taking about 15 minutes for my engine temperature gauge to show the engine is warmed up. After about two days the engine light goes off by itself. So i finally get an appointment at the kia dealership today. They say they need to put an updated program into my kia soul's computer.. That seemed to fix the issue according to the dealership. I drive away go to a store when i come out of the store and get back into my car and pull out of the parking spot my cars check engine light comes on again. I take it to auto zone to get the code read. This time the code is p0420. I call the dealership 800-995-4203 and the service associate marty tells me to bring my kia soul back to the dealership. When i get there he says they are now going to charge me $109. 95 an hour to diagnose what is wrong with my car. At this time i am in the waiting room feeling like i'm being taken advantage of by these people but i have no other option and i don't have anyway of knowing what, if anything, is actually wrong with my car. Not to mention all this happens between 59000 and 60000 miles on my car and the warranty expired at 60000 miles. |
Vehicle Mileage at Failure | 60000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DANVILLE, VA |
VIN pattern | KNDJN2A23G7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |