Issue ID | 1720428 |
Internal NHTSA # | 11390077 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2016 |
File date | 30/07/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2016 kia soul. The contact received notification of nhtsa campaign number: 20v389000 (power train, electrical system). The contact received a courtesy service and software update. After leaving the dealer and while driving at 50 mph, the vehicle stalled without warning. The contact pulled over the side of the roadway and waited for approximately to restart the vehicle. The vehicle restarted however, while driving, the vehicle hesitated and failed to exceed 40 mph. The vehicle was taken to oakland kia (2500 webster st, oakland, ca 94612, (888)871-7024) where the vehicle was diagnosed and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and deemed the vehicle unsafe to drive. The manufacturer provided the contact with a case number. The failure mileage was approximately 79,000. |
Vehicle Mileage at Failure | 79000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | BERKELEY, CA |
VIN pattern | KNDJP3A58G7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |