Issue ID | 1571049 |
Internal NHTSA # | 11218576 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2016 |
File date | 28/09/18 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2016 kia soul. While driving 65 mph, the vehicle lost power and went into limp mode. Also, the check engine warning indicator illuminated. The contact drove to an auto parts store where it was diagnosed that there was an emissions failure. The contact called haddad kia (located at 5445 gasoline alley dr, bakerfield, ca 93313, (661) 398-0264) and was informed that they would send a tow truck to have the vehicle towed to their facility. The dealer diagnosed that the catalytic converter failed and needed to be replaced. The vehicle was repaired under warranty. In addition, the contact was concerned of an oil failure. At 5,961 miles, the vehicle was taken to an independent mechanic for service and the contact was informed that the oil was a quart low. At 57,000 miles, the vehicle was taken to another independent mechanic who stated that the oil was a quart low. The contact called haddad kia and was informed to schedule an appointment for the next scheduled oil service. The contact received a recall notification for nhtsa campaign number: 19v120000 (engine, engine, and engine cooling). The contact scheduled an appointment with the dealer for the recall repair, and the cop and ecu were upgraded. The contact was concerned with the failure of the engine and felt that the dealer should have replaced the engine and catalytic converter. The manufacturer was notified of the failures and provided case numbers: 13188706 and 13188698. The approximate failure mileage was 47,937. |
Vehicle Mileage at Failure | 47937 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | BAKERSFIELD, CA |
VIN pattern | KNDJN2A25G7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |