Issue ID | 1670876 |
Internal NHTSA # | 11331565 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2016 |
File date | 01/08/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2016 kia soul. The contact stated while driving 35 mph, there was an abnormal sound coming from the engine with the check engine warning light illuminated. The contact stated that the vehicle consumed one quart of oil for every 2,500 miles driven. The vehicle was taken to kia of dayton located at 8560 troy pike, huber heights, oh 45424, (877) 862-6928, however, the mechanic was unable to duplicate the failure. The vehicle was next taken to matt castrucci kia located at 3013 mall park dr, dayton, oh 45459, (855) 250-8987, and repaired under nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The contact stated that while approaching a traffic light, the vehicle hesitated and shuddered without warning. The contact pulled over and waiting for approximately 10 minutes before continuing on to her destination. The failure recurred four times. The vehicle was then taken to an independent mechanic to be diagnosed. The contact was informed that there was oil on the spark plugs, there was low compression on 3 cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was 20,000.*dt*jb |
Vehicle Mileage at Failure | 20000 |
Number of Occurences | 4 |
Source of the issue | HOTLINE VOQ |
City and State | MIAMISBURG, OH |
VIN pattern | KNDJN2A23G7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |