Issue ID | 1474549 |
Internal NHTSA # | 11101926 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2016 |
File date | 12/06/18 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | My car, which is under 5000 miles, had one of its fuel lines decay or chewed by an animal. The location of the damage was on top of the engine. Before i discovered the defective fuel line, my car had been running just fine, with no warning indicators in the dashboard. The fuel was leaking out dangerously close to the hot engine, as the part that was damaged was near the top of the engine. The vehicle was in motion driving under normal conditions when i discovered it. The smell of gasoline was very strong both in and outside the vehicle. I was told by kia that this will not be covered under warranty. Furthermore, i was told by their own customer relations representative that their fuel lines are made out of a material called paraffin, which is a wax like substance that animals like to chew. I was perplexed at why they use a material that is easily destroyed for such a vital component in their vehicle.. |
Vehicle Mileage at Failure | 4500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PHILADELPHIA, PA |
VIN pattern | KNDJN2A21G7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |