Issue ID | 1455506 |
Internal NHTSA # | 11080927 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2016 |
File date | 06/05/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Last year i found out that when i engaged reverse right or left a grinding noise was coming from the steering column area. Also when i was driving over a speed bump or in a dip a squeeking sound was coming from the back of the car. I took the car to the [kia of orange,210 katella ave.,orange,ca. 92867, (714)453-3800], twice 5/6/2017 & 14/9/2017, but they couldn't or didn't know how to fix the problems. On 1/26/2018 i called kia corporate office in irvine (800)333-4542 and explained to "lorre" the problems that my car has and that i took it to kia of orange which they couldn't fix in addition to their bad customer service that i had anytime i took the car for service. Her response over the phone and with her emails was pathetic,in denial and supportive for the kia of orange. I will never buy a kia/junk again. |
Vehicle Mileage at Failure | 6300 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | IRVINE, CA |
VIN pattern | KNDJN2A28G7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |