Issue ID | 1649143 |
Internal NHTSA # | 11315734 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2016 |
File date | 01/12/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | My steering wheel makes a loud squeaking since last year, 2019 and knock noise when turning. This happens when stationary, or in motion on on city street, highway, and parking. *ln consumer stated noise is getting louder and steering has become stiffer. Because of the noise consumer decided to take 2 videos on 2/23/20. Consumer took the vehicle to the dealer on 2/29/20 and had diagnostic done. Dealership learned they had a recall on 2014-2016 related to consumer's vehicle. Dealer refused to honor the recall and currently unable to drive the vehicle. ( |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ACWORTH, GA |
VIN pattern | KNDJN2A23G7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | ED VOYLES KIA OF CHAMBLEE |
Dealer's telephone number | 770-234-7800 |
Dealer's city | CHAMBLEE |
Dealer's state code | GA |
Dealer's ZIP code | 30341 |