Issue ID | 1551520 |
Internal NHTSA # | 11192701 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2016 |
File date | 11/03/19 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Purchased this vehicle cpo back in august 2018 with my wife. Approximately in november, computer tripped the check engine light. Took it in because it had turned off on its own and i found it abnormal. Service center replaced the clogged catalytic converter. Starting in december, a foul smell began to develop inside the car and slowly got worse in january. I cleaned and purged the entire car multiple times trying to find the source since it had gotten to the point that it smelled like rotten eggs. Took it in in february for this issue and the crunching sound the front began making when going over bumps and ramps. At the same time, we also reported to the service center that power would be damped while under load and going up hills. After i got back the car, they had replaced the sway arm links and told me that there was no smell. Called kia corp to report the issue and they sent out a tech. They ended up replacing the catalytic converter again and the front struts. Crunching sound from the front suspension remains as well as the smell. Contacted kia corp again and requested they buy back the car before we seek legal counsel and sue them under the california lemon law but are giving usthe run about. The person i spoke with didn |
Vehicle Mileage at Failure | 51000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WESTMINSTER, CA |
VIN pattern | KNDJN2A22G7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |