Issue ID | 1627644 |
Internal NHTSA # | 11289735 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2018 |
File date | 20/06/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2018 kia soul. While the accelerator pedal was depressed, the vehicle jerked, lost power, and the power assist warning indicator illuminated. When the contact turned off and restarted the vehicle, it resumed normal operation. The vehicle was taken to weseloh kia carlsbad (5331 paseo del norte, carlsbad, ca 92008, (760) 208-2237) to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired and the failure recurred multiple times. The contact referenced nhtsa id number: 10162049. The manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall. The manufacturer provided case number: (xxx), but no further assistance was provided. The failure mileage was approximately 100. *ln*jb *ln consumer stated clutch system was slipping and was replaced. Dealership would not replace the transmission.*jb *ln manufacturer case number (xxx) ( |
Vehicle Mileage at Failure | 100 |
Number of Occurences | 3 |
Source of the issue | HOTLINE VOQ |
City and State | MARCOS, CA |
VIN pattern | KNDJX3AA2J7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | WESELOH KIA CARLSBAD |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |