Issue ID | 1614424 |
Internal NHTSA # | 11276852 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2020 |
File date | 10/07/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I bought the car in may 2020. I first reported the problem in july. It has something to do with the idle stop and go feature, as it only happens when this it is being used. When i come to stops at red lights and stop signs. Everything shuts down. When i release my feet off the breaks the car makes a dull quake like noise. I have had the car in the shop at the dealership for 7 days already. They changed the break booster thinking it was the problem, but it was not. I have been trying to schedule someone at the dealership to ride with me for a few minutes to listen to the noise. About a week and half ago i got an reply to an email telling me to hold off on that, because another car has come into the dealership with the same problem. I was told they will contact me when they figure out what it is. This problem had been going on working on 5 months now. |
Vehicle Mileage at Failure | 5000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NORTH RICHLAND HILLS, TX |
VIN pattern | KNDJ23AU5L7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |