Issue ID | 1699495 |
Internal NHTSA # | 11365951 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2020 |
File date | 11/10/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | 2020 kia soul purchased in march of 2020. Vehicle started to develop a mild "ticking" noise from the engine compartment that progressively became worse and worse at the end of october 2020. On 10/11/2020, the vehicle developed a considerable grinding/clicking noise from the engine compartment, but was still drivable. We were stopped at a stoplight that afternoon when the vehicle attempted to lurch forward, but was stopped by the brakes being applied. The vehicle made a screeching noise very briefly, and died. Vehicle was not able to be restarted, and had to be pushed to a parking lot. On attempting to restart the vehicle a few minutes later, the engine turned over, made some very considerable grinding noises and shut off again. All dash indicator lights were illuminated. Kia roadside towed to a dealership, and i have not heard from them at all. I have called 2-3 times, and was only told today by a secretary that it appeared the vehicle needs a whole new motor. I still have not been directly communicated with by the service advisor. Had this failure occurred on the freeway at speeds, the end result could have been very different. |
Vehicle Mileage at Failure | 13222 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FORT WORTH, TX |
VIN pattern | KNDJ33AU8L7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |