Issue ID | 1650775 |
Internal NHTSA # | 11316914 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2020 |
File date | 23/02/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Traveling on interstate 75mph, rpms started jumping up & down by 500 and a 10 minutes later the vehicle shifted down to second gear. This thrust us forward due to drastic loss of speed and the engine sounded like it was going to blow since the tachometer was red-lined at max rpms on the dial. I had to immediately cut out of my lane to avoid being rear-ended. The vehicle would not come out out of first gear after it shifted down to that. I had to drive to the next exit at 15 mph and went to a gas station. There i restarted the vehicle and drove around the parking lot and it would not come out of first gear. Had to have the vehicle towed to kia and they called the next day to indicate it needed a new transmission. The vehicle had 4900 miles on it and i had bought it brand new. If the roads were slick or a vehicle was immediately behind us or we were attempting to pass another vehicle, this could have resulted in serious injury or death due to it dropping gear and causing us to rapidly lose speed while traveling on the interstate. |
Vehicle Mileage at Failure | 4900 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FISHERS, IN |
VIN pattern | KNDJ33AU4L7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 75 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |