2020 Kia SOUL Power Train Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Kia SOUL 2020 power train. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Kia SOUL 2020 power train and complaints other owners have filed.
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2020 Kia SOUL Power Train Problems, Complaints and Defects

 Issue ID1719783
 Internal NHTSA #11389650
 ManufacurerKia Motors America
 BrandKIA
 ModelSOUL
 Model Year2020
 File date21/01/21
 ComponentPOWER TRAIN
Product type codeVEHICLE
 Description of the problemI was on a two-hour drive when the car started making odd noises and the automatic gears did not seem to be syncing/shifting correctly with my acceleration. I had to pull over off the highway several times. Then the check engine light came on. That's when it started to get really bad. I was over an hour away from home driving up to a courthouse to file a petition that was on a deadline. So i called the local kia dealership and explained what was happening. I asked them if it was safe to keep driving and whether the engine was going to blow up. The man with whom i spoke said he knew what was probably wrong with the car because it was not "uncommon" but he could not tell me any details because of the "warranty." however, he said i was safe to keep driving. I was not, in fact, safe to keep driving. The transmission died when i was going 75mph on the highway. The car is now in the service department at the kia dealership in burlington, nc, waiting for a new transmission that is now on backorder. This was a brand new car, and it literally almost killed me. The man at the service barely batted an eye. You would think i was getting my oil changed. I could not believe how matter-of-fact he was when he described how "common" this problem is in the new kias. This should not ever be a "common problem" for any brand new vehicle. This is absolutely infuriating and completely disturbing. I don't even have any paperwork on this. The dealership had me picked up by enterprise and gave me literally nothing. I will be calling them tomorrow morning when they open to request this documentation.
 Vehicle Mileage at Failure12000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateCHARLOTTE, NC
VIN pattern KNDJ23AU8L7XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase01/07/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed75
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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