2020 Kia SOUL Power Train Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Kia SOUL 2020 power train. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Kia SOUL 2020 power train and complaints other owners have filed.
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2020 Kia SOUL Power Train Problems, Complaints and Defects

 Issue ID1727089
 Internal NHTSA #11397879
 ManufacurerKia Motors America
 BrandKIA
 ModelSOUL
 Model Year2020
 File date15/01/21
 ComponentPOWER TRAIN
Product type codeVEHICLE
 Description of the problemAfter having my car for 9 months and putting 17,000 miles on it my transmission started to fail. I was on the interstate going 70mph and the car began jerking like it couldn't switch gears. It then began to rev high but wouldn't accelerate. It eventually got so slow i had to pull off the side of the interstate and sit on the shoulder for a few minutes with the car off and then tried to recrank my car in which it started but continued to jerk/rock when driving. I got closer to home and when i stopped at a stop sign the car was still on but when i pressed on the gas it refused to go my car wouldn't move. I turned it off then turned it back on and it drove. The next morning i tried to drive my car to work and the car then began to jerk again and eventually the highest speed it would go to was 50 it continued to decline in speed until it eventually just stalled and wouldn't move. I tried to take it to the dealership and on my way there it broke down i then had to get a tow truck on the side of the interstate and tow it to the kia dealership where they said that i had in fact received a defective transmission. This occurred on january 15th, 2021 it is now february 25, 2021 and i don't have my car and they have no eta as to when my transmission will be here and i can have my car back. I asked if the new transmission would work properly and was told "even some of the new transmissions will be defective so we really don't know". I just want my car i bought a car brand new because i thought it was reliable it was not and there's no recall notice and a transmission stalling on the interstate is a very dangerous thing. This is unacceptable.
 Vehicle Mileage at Failure17848
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSPRING LAKE, NC
VIN pattern KNDJ23AU7L7XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase01/07/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed65
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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