2020 Kia SOUL Power Train Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Kia SOUL 2020 power train. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Kia SOUL 2020 power train and complaints other owners have filed.
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2020 Kia SOUL Power Train Problems, Complaints and Defects

 Issue ID1727932
 Internal NHTSA #11398515
 ManufacurerKia Motors America
 BrandKIA
 ModelSOUL
 Model Year2020
 File date16/02/21
 ComponentPOWER TRAIN
Product type codeVEHICLE
 Description of the problemTransmission failed while driving on highway creating a potentially very dangerous situation. As i was driving on the highway, i noticed the engine revving up for no apparent reason. At first i thought that perhaps the tires were spinning on black ice or a frozen frost on the pavement. Nope, it continued to happen on very dry sections of the highway. Maybe it was the cruise control causing the engine to surge. Nope, it continued to happen after turning it off. The car began slowing on a long uphill grade even though the engine was still running. An error message stating "a problem has been detected with the transmission control unit" was displayed. I pulled into the emergency lane and discovered that the transmission would no longer engage into any gear - reverse, drive, or manual shift mode gears 1, 2, 3, and 4 - nothing. I turned the car off and restarted it. Same results. After 30 minutes of doing this, the transmission engaged into an under-powered gear and i was able to slowly drive in the emergency lane a mile to the next exit. It had a lighted intersection at the end of it and i had to come to a stop. When it turned green, the transmission failed to engage again. I ended up blocking the ramp as i sat there for an hour trying to get the car mobile again. I was afraid that i was going to get rear-ended. Eventually it re-engaged and i was able to drive the car to a safe parking area out of traffic and wait for a tow truck. Kia is going to replace the transmission but i will not trust the reliability of it once i have the vehicle back. I'm very worried that it will happen again and feel that this vehicle is now very unsafe. What would happen if it failed again late at night in an unpopulated area with no cell service during a blizzard and my wife was driving? This is creating a potentially extremely dangerous situation and a recall should be mandated.
 Vehicle Mileage at Failure34760
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateFRANCONIA, NH
VIN pattern KNDJ33AU2L7XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase01/07/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed65
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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