Issue ID | 1616869 |
Internal NHTSA # | 11278633 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2020 |
File date | 22/05/19 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Problem with idle stop/start system-when i stop at a light, the engine shuts off, when i try to accelerate, i hear a loud groan sound, and the car shutters before eventually moving forward. I immediately took it to the dealership where it was purchased, and was told that the sound they heard was "normal", but if it continued try to get a audio recording of the sounds i was hearing, and they would look in to it. Ridiculous! I have seen at least 2 more complaints for this same issue. Right now i turn the function off as soon as i get in the vehicle, what good is it if you can't use it? |
Vehicle Mileage at Failure | 325 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHESNEE, SC |
VIN pattern | KNDJ63AU7L7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |