Issue ID | 1668067 |
Internal NHTSA # | 11329534 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2020 |
File date | 17/06/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | While at my kia dealership on 6/17/20 for a routine vehicle inspection, kia staff told me that my car had "two safety recalls (sa409 and sa424)." i asked why kia had not told me about the "safety recalls". They told me that: "we don't know that they exist unless you bring your vehicle in here. Then, when we check our records, we find out if there are any recalls". If this statement is true, both kia and nhtsa have a significant lapse in their procedures. How was i as the car's owner supposed to learn about the unaddressed "safety recalls"? Yesterday, i sent emails to kia' s corporate headquarters in irvine, ca. They do not reply. Since i don't know what the "safety recall" code numbers mean, i don't know if i was driving a vehicle with a significant safety issue, or, how long the issue(s) had been present. Please reply and please, contact kia to apprise them of the careless manner in which kia staff handled this matter. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MONROE, NC |
VIN pattern | KNDJ23AU0L7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |