Issue ID | 1710310 |
Internal NHTSA # | 11382945 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SOUL |
Model Year | 2020 |
File date | 20/11/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Our kia soul 2020 has some failure related to the auto stop feature (isg). Starting at about 3000 miles, the car groans as it comes out of auto stop, with the noise coming from the front left. Kia corporate does not acknowledge this as a repeated issue, though there are many forums online recording this exact problem around this mileage. There seems to be no consensus on the repair, and no consensus on whether it is safe to drive. If the auto stop (isg) feature is disabled, the noise does not happen. More accounts can be found here: https://www. Kiasoulforums. Com/threads/engine-grinds-when-coming-out-of-the-auto-start-stop. 116042/ a video with the same noise can be found here: https://youtu. Be/1ta6bh6zpu8 this unnerving noise occurs after about 10 minutes of driving (no noise prior to that). |
Vehicle Mileage at Failure | 3100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHICAGO, IL |
VIN pattern | KNDJ23AU4L7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |