Issue ID | 1636386 |
Internal NHTSA # | 11300239 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SPORTAGE |
Model Year | 2018 |
File date | 09/08/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I have a 2018 kia sportage that has air vents peeling. I went to the kia dealership and was hoping that the warranty would cover this fix, but that was not the case. The kia dealership told me the vents peeling is because of the chemical reaction with the product that i was using. I have detailed my cars since the beginning of time... And have sworn by meguiar's supreme shine. I still do, and i am certain it is crappy vent material that kia has. I contacted meguiar's and their customer service said that all their products are water based and it is impossible for this to happen. I have used the supreme shine on all the rubber/plastic material and nothing happened to the rest of the interior, except the air vents. So, i called kia consumer assistance center and lisa answered... Hoping to see if they will stand behind their product and find the solution. Lisa said for me to go to other dealerships and hopefully get them to find a solution in my favor. The worst customer service and the worst product on the market. The warranty they offer is fake and unworthy. |
Vehicle Mileage at Failure | 18000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | VIRGINIA BEACH, VA |
VIN pattern | KNDPM3AC2J7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |