Issue ID | 1711625 |
Internal NHTSA # | 11383869 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | TELLURIDE |
Model Year | 2021 |
File date | 26/08/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The vehicle started vibrating within a month of the purchase at speeds between 60-80. Several trips to kia with kia tech line and they deny the vehicle has an issue. They said the vibration measured with a picoscope was within the normal range. After fighting with kia consumers, i took it to a driveshaft specialist for an independent diagnosis. The findings from the driveshaft specialist were quite alarming and it's obvious kia is trying to hide the problem and forcing customers with the same problem to live with it. Driveshaft specialist told me this problem would get worse and affect other areas of the vehicle. I have been following a kia forum and they are literally hundreds of telluride awd's with the same problem. Yesterday i traded my vehicle off at a $6k loss so i did not have to deal with the headaches and keep fighting kia. This is not right to consumers and has been going on since their 2020 awd telluride. It appears to be a manufacturing design flaw. I filed a complaint with the texas attorney general #cgs-266219 in october. I have filed numerous complaints with kia consumer assistance case #13767404. They offered me $2500 and wanted me to sign off on the complaint. I have not signed anything or received any monies. I just lost $6,000 because of these people so $2500 is not covering my loss. I have recently recovered from surgery, chemo, and radiation and do not have the strength to fight this giant. They need to be held accountable. There is a kia forum on vibration where there are literally several hundred people with this problem. Please help us hold them accountable. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN ANTONIO, TX |
VIN pattern | 5XYP5DHC4MGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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