Issue ID | 1709908 |
Internal NHTSA # | 11378651 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | TELLURIDE |
Model Year | 2021 |
File date | 02/12/20 |
Component | VISIBILITY:SUN/MOON ROOF ASSEMBLY |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2021 kia telluride. The contact stated that while driving in stop and go traffic, the sun roof shattered without warning. The contact notified all star kia east (27700 juban rd bldg. 2, denham springs, la 70726) of the failure and was informed to bring in the vehicle for repair the next day. The next day the vehicle was taken to the same dealer and the contact was provided a loaner vehicle. The contact then received a call from the dealer and was informed that they would not repair the vehicle due to the belief that the vehicle was vandalized. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 900. |
Vehicle Mileage at Failure | 900 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | PLAQUEMINE, LA |
VIN pattern | 5XYP54HC9MGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |