Issue ID | 1699469 |
Internal NHTSA # | 11365934 |
Manufacurer | Ford Motor Company |
Brand | LINCOLN |
Model | MKX |
Model Year | 2016 |
File date | 21/08/20 |
Component | ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2016 lincoln mkx. The contact initially received notification of nhtsa campaign number:19v809000 (electrical system) however, the parts at the time were unavailable. Hassett ford (3530 sunrise hwy, wantagh, ny 11793) was contacted numerous times and confirmed each time that parts were not yet available. The contact then stated that several warning lights including the abs warning light would illuminate intermittently on the instrument panel. The contact had taken the vehicle to the dealer and had her service lights repaired. After the repair while driving at 20 mph, the contact attempted to depress the brake pedal but the brakes failed to operate which resulted in her hitting another vehicle as an engine light illuminated. The air bags did not deploy and the contact, in a state of shock, could not move after impact. The authorities were called to the scene and a police report was filed. The contact denied medical attention, despite experiencing neck pain, due to covid-19; no other injuries were reported. The contact's son was able to drive the vehicle back to her home. Upon investigation, the contact |
Vehicle Mileage at Failure | 35000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | EAST ROCKAWAY, NY |
VIN pattern | 2LMTJ8LR0GBXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |