Issue ID | 1330315 |
Internal NHTSA # | 10919890 |
Manufacurer | Ford Motor Company |
Brand | LINCOLN |
Model | MKX |
Model Year | 2016 |
File date | 15/03/16 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | Vehicle purchased february 2016. On march 15, 2016 (1,065 miles), driving vehicle approaching an intersection on a busy street to make a left turn onto a major highway on-ramp, vehicle lost power while in motion and appeared to enter "accessory mode". Was able to bring vehicle to stop (in the middle of the intersection), put it in park and restart the vehicle. Brought it immediately to lincoln service department. Service department had vehicle for two days and could not diagnose or replicate the problem. Gave the vehicle back to me without attempting any repairs. On may 14, 2016 (2,838 miles), driving at low speed on back roads, vehicle lost power again while in motion and entered accessory mode. Brought it immediately to lincoln service department. The service department could not replicate the issue, but found a tsb that they thought would apply to the issue. The technicians reprogrammed the software in the power control module and gave the vehicle back to me. On june 25, 2016 (3,663 miles), driving at low speed on a main road, vehicle lost power again while in motion and entered accessory mode. Brought it immediately to lincoln service department. The service department kept the vehicle for two weeks to attempt to replicate the problem. After speaking with lincoln corporate engineers, the technicians replaced the throttle body, assuming that was where the issue was originating. Lincoln refused to replace the vehicle and insisted that the throttle body was at the bottom of the issue. As of october 28, 2016, the vehicle has not lost power again. |
Vehicle Mileage at Failure | 1065 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | NORTH HALEDON, NJ |
VIN pattern | 2LMTJ8KR3GBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |