Issue ID | 1541059 |
Internal NHTSA # | 11182361 |
Manufacurer | Ford Motor Company |
Brand | LINCOLN |
Model | MKX |
Model Year | 2017 |
File date | 02/01/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | The car shuts off without warning when you are driving. It has happened 6 times in the last 3 months. The power steering shuts off and the car comes to a complete stop before you are able to try to restart the car. This is a very serious safety issue when this happens on a busy highway and you are in the fast lane or making a left turn across oncoming traffic. I took the car to a local dealer (jerry's ford of leesburg va) and it is not showing any maintenance codes for the issue and they said there is nothing they can do. I spoke to ford (case# cas-17221031-z4l4r3) and they said to drive the car until the issue happens again and have it towed back to the dealer as restarting the car will clear the maintenance code. I told ford this was unacceptable due to this being a very serious safety issue and i didn't think it was a good idea to put someone's life at risk to trouble shoot the problem with the car. Ford has no other options at this time. From research i have done online i can see other people have had this same exact issue. Nhtsa id numbers 11047965 and 11055106 seem to be the same issue. |
Vehicle Mileage at Failure | 42000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LEESBURG, VA |
VIN pattern | 2LMPJ6LR4HBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |