Issue ID | 1679196 |
Internal NHTSA # | 11342784 |
Manufacurer | Ford Motor Company |
Brand | LINCOLN |
Model | MKX |
Model Year | 2017 |
File date | 05/05/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Recall notice 19s41. Received notification on 5/2/2020 that parts are available. Contacted local dealership, felix sabates lincoln, on 5/5/2020 to schedule recall. Was told at the time, they had to order the part for recall and it will be approximately 2-3 weeks. On 6/2/2020, i made another call asking for update on recall parts. Was told that part has not arrived and it will be another 2 weeks. Called again on 6/15/2020 for update. Again was told still waiting on parts. Maybe another 2 weeks. Called again on 7/1/2020 and was told parts still have not arrived. The gave the reasoning as covid-19 as the problem for delay in receiving parts. Called lincoln on 7/13/2020 and was told to contact local dealership for update. Called dealership again on 7/29/2020 and have not received a call back as of 8/2/2020. This has been going on for 90 days and i believe this to long for the recall fix. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MONROE, NC |
VIN pattern | 2LMPJ8LR2HBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
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