Issue ID | 316861 |
Internal NHTSA # | 750544 |
Manufacurer | Ford Motor Company |
Brand | LINCOLN |
Model | NAVIGATOR |
Model Year | 1998 |
File date | 26/10/00 |
Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADI |
Product type code | VEHICLE |
Description of the problem | The radiator in my navigator failed due to busted core tubes and seaking seams. I have contacted the dealership and they requested an invoice with reason for replacement. I sent this information to them and they never contacted me as to whether i would be reimbursed. I then called themn and they said they would return my call of which they never did. I then filed complaints with consumer protection agency, fla. Dept. Of agriculture & consumer services, and called other agencies. Since these agencies said i did not have any recourse, because the suv was locally repaired and the lincoln/mercury dealer did not do the work i didn't have a leg to stand on. Since the first incident the radiator has had to be replaced again, with the same problem. I am a little old lady 59 years old who does not miss use my vehicle, therefore i suspect i have been taken advantage of by requesting repayment of the repairs made last october.*ak |
Vehicle Mileage at Failure | |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | DOVER, FL |
VIN pattern | 5LMPU28LOWLXXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/12/99 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |