Issue ID | 1651946 |
Internal NHTSA # | 11317806 |
Manufacurer | Maserati North America, Inc. |
Brand | MASERATI |
Model | GHIBLI |
Model Year | 2017 |
File date | 18/02/20 |
Component | WHEELS |
Product type code | VEHICLE |
Description of the problem | I purchased this vehicle from northside imports in houston on the night of february 1st. On february 5th i drove it to work and noticed that on the rough roads the steering wheel vibrates/shakes terribly to point where it hurtled my hand. I called and notified the sales person about it and he told me to bring the vehicle in. I dropped the car off at the dealership for them to fix the problem. A few days later i got a call from the dealership saying the wheel was bent and that i must have hit a pothole and i am going to have to pay to get the car wheel fixed because when they sold me the vehicle it was not like that and that i must damaged the vehicle. I got furious. They sold me the vehicle exactly like that and now did not want to fix the problem. I have pictures showing how they delivered the vehicle to me that night. Finally they decided to fix the problem but instead of replacing the bent wheel they sent it out and had it repaired for $125. 00. I think this is unacceptable. I just spent over $49,000 to purchase a certified preowned maserati and this is what this dealership was doing. Now the problem is still not fixed. The steering wheel still vibrates/shakes on rough roads. |
Vehicle Mileage at Failure | 23500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SPRING, TX |
VIN pattern | ZAM57RSS9H1XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |