Issue ID | 306162 |
Internal NHTSA # | 746846 |
Manufacurer | MAZDA MOTOR CORP |
Brand | MAZDA |
Model | 626 |
Model Year | 1998 |
File date | 11/06/01 |
Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
Product type code | VEHICLE |
Description of the problem | Car suffered "internal failure of transmission" at 43,000 on 2/00. This was replaced at mazda dealer in roswell ga.. It was replaced with a new part. "internal failure of transmission" occured on 6/11/01 at 105,000 miles. Service dept. Wayne evans said, "we got a memo from mazda corp., it says we should encourage customers that come in for any service to have an external transmission cooler installed. The part is 120. 00 plus labor." i told dealer that it may suggest that mazda knows it has a transmission problem. First quote was over 2,000. I asked for the part replaced at no charge to me. The service dealer called back and said that bob white, the regional manager will give part free if i agree to a 60,000 mile maintenence service at 679. 00 plus tax. And if i agreed to add the external transmission coller for 120. 00 plus labor and tax. They said they would only give free part if i agreed to this. I have the car serviced regularly & maintain records. They said, it wasn't serviced at a mazda dealer & i would need to agree to the 679. 00 60,000 mile service and external transmission cooler if they were to give me the part. The rationale was that they wanted to be sure i took care of car if they gave a free part. My concern is their business practices for one. My bigger concern is the risk i incurred when transmission failed twice on the same car. And the corp memo on the external cooler makes me uneasy.*ak |
Vehicle Mileage at Failure | |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | MACON, GA |
VIN pattern | 1YVGF22C2W5XXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/04/98 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |