Issue ID | 426159 |
Internal NHTSA # | 10028376 |
Manufacurer | MAZDA MOTOR CORP |
Brand | MAZDA |
Model | 626 |
Model Year | 1998 |
File date | 03/07/03 |
Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
Product type code | VEHICLE |
Description of the problem | I'm am an unfortunate owner of a 1998 mazda 626 lx. There's no need for me to tell you about my complaint because it's everybody's complaint, but i will tell you anyway. Transmission problems!! After regular maintenance, my transmission failed at such low mileage. This is unacceptable, we are paying a japanese price for a ford piece of crap. It's a shame when you go to a transmission shop and the dealer says something like "oh, we do a lot of those" or "that's a common problem in your model". When i was at the shop getting my transmission replaced, there were 2 other 626's being serviced at the same time. How can you create a car thats fairly decent in other aspects, then throw in a faulty transmission, a piece that is so vital to the automobile. Mazda knows that they have made a mistake and it would be a bad decision to leave a buyer stranded like this. This will definately lower the amount of repeat buyers from mazda. You can compare this to a father having a child and not being there for him and not even paying child support. It's going to come back to haunt mazda in sales. Now they're coming out with the mazda 6 hoping to just brush all the 626 problems behind them, but they are brushing back people who work hard for their money. Fathers and mothers who have to leave their car parked in the driveway because they can't pay for the repairs while they're still making payments on the car. Families who have to make a decision whether to pay for repairs or put food on the table so their family can eat. Mazda definately needs to take care of their responsibilities. Admit that you made a mistake, fix it and make things better for your financial future. There is nothing professional about making a bad product and leaving the customers behind. James williamson. *ak |
Vehicle Mileage at Failure | 67000 |
Number of Occurences | 3 |
Source of the issue | NHTSA WEB SITE |
City and State | DURHAM, NC, NC |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 06/06/99 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | HERTZ CAR SALES |
Dealer's telephone number | 919-622-0459 |
Dealer's city | RALEIGH |
Dealer's state code | NC |
Dealer's ZIP code | 27601 |