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2017 Mazda CX-5 Electrical System Problems, Complaints and Defects

Issue ID	1440659
Internal NHTSA #	11063530
Manufacurer	Mazda Motor Corp.
Brand	MAZDA
Model	CX-5
Model Year	2017
File date	17/01/18
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	While driving my 2017 mazda cx-5, the smart city brake support (scbs) indicator illuminates on the dash. This has happened multiple times over the past several months, on clear, sunny days and in rain and/or snow; on city streets and highways. The rate of driving speed varies from approx 10 to 65 mph. The indicator stays on for anywhere from 20 seconds or until the vehicle is stopped (upwards of 20 minutes). Service techs at local dealer were able to pull the fault code from the computer, but it was generic and gave no guidance. Mazda initially acknowledged this was a problem and replaced the camera that controls the system (mounted interior of car at windshield), but when problem persisted with the new camera, mazda said it's "normal" for the lamp illumination to display on the dash under various driving conditions and referenced service alert sa-052/17, which discusses fog, rain, exhaust gas from vehicle in front, etc. Triggering the scbs. According to this service alert, a dirty windshield will also trigger the warning light to illuminate. This is a safety concern because not only is the scbs not functioning properly, when the light illuminates it distracts from the act of driving.
Vehicle Mileage at Failure	10300
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	NEW HARTFORD, NY
VIN pattern	JM3KFBCL3H0XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	20
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JN1TG4E25Z0785023 JA4AP3AU6JU012080 WBA5R7C08MFK46567 KNARJ81GBNA093007 1HGCR3F86FA006617 5UXZV4C59D0B19132 JTHBJ46G292282627 1G1YY36W685120417 4JGDA6EB6HA937240 TMBNB73T5F9057331 WDB2110161A371325 SB1ZA3JE60E028957

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2017 Mazda CX-5 Electrical System Problems, Complaints and Defects, Recalls and Failures

2017 Mazda CX-5 Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?