Issue ID | 1634663 |
Internal NHTSA # | 11298941 |
Manufacurer | Mazda Motor Corp. |
Brand | MAZDA |
Model | CX-5 |
Model Year | 2017 |
File date | 01/10/18 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 mazda cx-5. The contact stated that while driving at 70 mph, the rear passenger over sender detached from the vehicle. The contact took the vehicle to a dealer (fairway mazda located at 10101 abercorn extention, savannah, ga 31406 phone number 912-927-1000) who did not determine the failure. The vehicle was not repaired. The failure occurred twice with the front passenger side, as well as the front driver side. The contact took the vehicle to a certified mechanic who was able to mount the passenger and driver side up with temporary wiring until a permanent repair was able to be provided. The manufacturer was made aware of the failure and stated that they were unable to assist with the repair. The approximate failure mileage was 19,000. |
Vehicle Mileage at Failure | 19000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | ACEN, SC |
VIN pattern | JM3KFBBL2H0XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |