Issue ID | 1588905 |
Internal NHTSA # | 11241590 |
Manufacurer | Mazda Motor Corp. |
Brand | MAZDA |
Model | CX-5 |
Model Year | 2017 |
File date | 20/07/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | While i was driving down the road at approximaely 40 - 50 mph my 2017 mazda cx5 sunroof exploded. I was not near an overpass nor where there any vehicles around me. After the explosion, i check to make sure it was not my tires, next i checked m windows and pulled on the shoulder of the road. I exited the vehicle and walked around checking to see if anything was broken. When i looked on my roof, i saw the sunroof had exploded. Thankfully, i had my sunroof visor closed. Since my suv was under 2 years old i immediately called the car dealership and was told to come in. Of course when i got there they said their service department was closed and they did not have any loaners signed in. I was advised that windows are not covered under warranties and should call safelite (that is an entirely different story). After i managed to push down the broken glass so it would not fly onto another vehicle as i drove i heard the shattered glass sliding acrossed my roof and down the metal sides. It was not a good experience. The dealer said there were no recalls and that sometimes these things happen and nobody really knows why. |
Vehicle Mileage at Failure | 21500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MIDDLE RIVER, MD |
VIN pattern | JM3KFBDLXH0XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |