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2017 Mazda MAZDA3 Service Brakes Problems, Complaints and Defects

Issue ID	1616729
Internal NHTSA #	11278539
Manufacurer	Mazda Motor Corp.
Brand	MAZDA
Model	MAZDA3
Model Year	2017
File date	10/10/19
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	I leased this car brand new in 2016 , since then, i have had two incidents which while parked and in gear with the mechanical e-brake set i have walked outside to find my car not where i left it. The first time this happened was in september of 2017 resulting in substantial damage to the passenger side as well as the rear end. I was living on block island and the car let loose out of the parking spot and rolled backwards into a tree doing significant damage to the passenger side and completely taking the mirror off. After hitting the tree the car the redirected towards another group of small tress causing damage to the drivers side where it then stopped in a stone wall damaging the rear bumper. After a battle with both mazda and the insurance company i was left repairing the car myself. On october 10th of this year i went outside to start my car to find it had yet again released itself and was in a ditch at the end of my driveway. Causing damage to both sides of the vehicle, the rear lights and bumper cover. This time the car went down into a ditch so there is also damage to the undercarriage as well. I have spoken with mazda and they claim there is nothing wrong with the car. Luckily in both incidents the car was in rural area so it didn't injure anyone and it only took out vegetation and a stone wall. I pay a substantial amount monthly to lease this car and i no longer feel safe driving it, i fear what will be behind it next time the e-brake lets loose. I have been forced to bring a wheel chock with me whenever i go into the city since the incident in 2017. Due to the insurance company delaying any progress on fixing the car i have been forced to rent a car paying out of pocket the expense so that i am safe on the roads. Any help or direction in this matter would be greatly appreciated. I have photos and quotes i can obtain from the garage if necessary.
Vehicle Mileage at Failure	18000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WEST DOVER, VT
VIN pattern	JM1BN1L37H1XXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	Y
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

7A8DH2W0897101269 KNALN4149F5178005 W0L0AHM757G065113 1FTFW1ET0EFC58791 SALAG2D42DA664642 1HD1LP31XLB413298 WBA1A12020P871054 JN1TANZ51A0015619 KNADH411BA6689361 WDDGF4HB3EA966764 WP1AA2A28ELA97577 2B3KA43G58H248047

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2017 Mazda MAZDA3 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2017 Mazda MAZDA3 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?