NHTSA Recall # | 141911 |
NHTSA Compaign # | 19V290000 |
MFG Compaign # | VS2SCHRALU |
Manufacturer | Daimler Vans USA, LLC |
Supplier | MERCEDES-BENZ |
Brand | MERCEDES-BENZ |
Model | METRIS |
Model Year | 2017 |
Component | STEERING |
Date of notification | 15/11/19 |
Begin date of manufacuring | 02/02/15 |
End date of manufacturing | 31/08/16 |
Type of recall | V |
Recall initiator | MFR |
Report received | 10/04/19 |
Report created | 10/04/19 |
Regulation part number | |
FMV safety standard number | |
Estimated number of affected units | 9471 |
Defect summary | Daimler vans usa, llc (dvusa) is recalling certain 2016-2017 metris vehicles sold, or ever registered in connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, washington dc, west virginia and wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist. |
Consequence summary | Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash. |
Corrective action | Dvusa will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. Dtna issued owners an interim notification on june 3, 2019. The recall began november 15, 2019. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2schralu. |
Recall notes | Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153). |