1997 Mercury COUGAR Engine And Engine Cooling Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercury COUGAR 1997 engine and engine cooling. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercury COUGAR 1997 engine and engine cooling and complaints other owners have filed.
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1997 Mercury COUGAR Engine And Engine Cooling Problems, Complaints and Defects

 Issue ID584129
 Internal NHTSA #10154267
 ManufacurerFORD MOTOR COMPANY
 BrandMERCURY
 ModelCOUGAR
 Model Year1997
 File date28/02/04
 ComponentENGINE AND ENGINE COOLING
Product type codeVEHICLE
 Description of the problemMake: mercury model: cougar year: 1997 type: passenger car service bulletin number: 05n04 nhtsa item number: 10018959 summary description: extended coverage program 05n04 - extended coverage for composite intake manifold. This program is being provided as a settlement to a class action lawsuit. The terms of the settlement extend the coverage of the all-composite intake manifold to 7 years from the original warranty start date of the vehicle, with no limit on the number of miles that the vehicle has been driven. *tt on march 2, 2004, i sent a letter to ford motor company describing how the intake manifold on my 1997 mercury cougar had ruptured on feb. 28, 2004. After waiting a month and receiving no reply, i called their customer complaint line and described the problem. They told me that my vehicle did not qualify for a recall reimbursement, but gave no reason why. Since my daughter also owns a 1997 mercury cougar, i told her to have a mechanic check her intake manifold. The mechanic replaced her intake manifold at no charge since it had been recalled as per the above quoted statement. I called ford back with this information and they gave me the same reply. I wrote them a letter and they did not reply. I visited my local mercury dealer, from whom i had recently purchased a new vehicle and again was told that my vehicle does not qualify for the recall. I understand that this case went to court and the ruling was that ford had to pay every owner of vehicles with this defect a sum of $750. I have not been paid anything and ford refuses to give me any answer other than what they have already given. I still have the defective intake manifold in my possession and the repair bill for $1455. 28. *jb
 Vehicle Mileage at Failure45329
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateHOUSTON, TX
VIN pattern 1MELM62W9VHXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase05/05/01
Was original owner?N
Anti-lock brakesN
Cruise controlY
Number of cylinders8
Drive train typeRWD
Transmission typeAUTO
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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