Issue ID | 371963 |
Internal NHTSA # | 764461 |
Manufacurer | Ford Motor Company |
Brand | MERCURY |
Model | SABLE |
Model Year | 1995 |
File date | 14/06/02 |
Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN |
Product type code | VEHICLE |
Description of the problem | Recall o1i011000 dealer replaced only the resistor in april. When i questioned them about this replacing the cooling fan i was told "if the cooling fan was going to fail, it would have failed at that time." on 06/14/2002 the engine coling fan failed. I had the car towed to berge ford in mesa, az. 480-497-7600. The dealer inspected the vehicle. The radiator exploded from the heat. Sergio told me that the engine cooling fan failure is was the root of all the damage. The dealer refused to cover the cost of the repairs. They did cover the cost of the engine cooling fan. They also refused to provide a rental car per direction of the recall letter. That was an additional $157. 15 cost to me. I would like to know what action i can take to recover my costs? One last thing, as i was filling out this form i noticed berge ford had recorded the vehicle mileage incorrectly for my vehicle. John rediken is my normal service consultant.*ak |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PHOENIX, AZ |
VIN pattern | 1MELM5349SGXXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/10/98 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |