Issue ID | 820106 |
Internal NHTSA # | 10358610 |
Manufacurer | BMW OF NORTH AMERICA, LLC |
Brand | MINI |
Model | COOPER |
Model Year | 2004 |
File date | 20/06/10 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | My car started to make a whirring sound, i wasn't sure what it was so my dad had a look and wasn't sure. The next day i was driving along a 60mph road and as i went to turn a sharp corner my power steering failed. I had to manually pull the car round the corner with all my strength so as not to hit the oncoming traffic. It then kept failing intermittently for the rest of the drive home. I typed mini power steering into google when i got home and found page after page of people having problems just like mine. I rang mini and they told me to take the car into the dealership in cheltenham which i did. I left the car with them and the next day they got back to me to say it definitely was the power steering pump. I asked it they would fix this as it was a dangerous fault with the car. They said they would speak to mini one and get back to me. I eventually heard back from them and the answer was no, they wouldn't fix it as i didn't buy the car from a mini dealership. I was unhappy with this decision as it was clearly a dangerous manufacturing fault so went into the dealership in cheltenham to speak to someone face to face. I spoke to the manager there and was told the same things, that i didn't buy it from a mini dealership, it was over 5 years old and over 30000 miles on the clock. It was a pristine 2004 mini cooper convertible with 35000 miles on the clock. Had always been serviced with mini and i had only owned the car 3 months. They told me it would cost me |
Vehicle Mileage at Failure | 35500 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WINCHCOMBE, 00 |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 02/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |