Issue ID | 909905 |
Internal NHTSA # | 10450355 |
Manufacurer | BMW OF NORTH AMERICA, LLC |
Brand | MINI |
Model | COOPER |
Model Year | 2004 |
File date | 08/12/11 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Technically there were 3 incidents with my 04 mini cooper. Out of nowhere, while driving down a busy street, the power steering just stopped working. Luckily i was in the far right lane, and slowed enough to veer to the roadside and call for assistance. When the car was taken to a mechanic, i was told the power steering pump was bad and needed to be replaced. Also, i was told that it happens frequently with mini's. However, i did not ask them to replace my pump, i wanted a second opinion. Out of nowhere my car started to drive without any issue whatsoever. I got a second opinion and was told in about a year, it would need to be replaced, but they too mentioned this issue with mini's. I was shocked. Weeks later, i was making a left turn and the power steering went out. I barely missed a bus stop on the corner, full of people. Shaken, i again called mini and asked about a recall or any procedures toward having one made. Obviously, they were unhelpful, but they too divulged that this is a common problem. My car started to drive normally once more, but i drove as little as possible while i continued my research. A third time, i couldn't even get my car out of the driveway and i decided that was it. I was just going to take it to a mini dealership and have the pump replaced. When i called with my situation and then told them i believed my power-steering pump was needing to be replaced, they didn't argue or say they'd look into it, they basically agreed, and gave an estimate. I took it in and they again asked no questions, they didn't look into the problem. $1200 later, i left with no questions answered, with a hole in my pocket. If this is a common problem, it needs to be addressed asap. What if i had hit that bustop full of people, or worse? I can still tell there's something wrong with my steering. Mini needs to do a recall. Yesterday. |
Vehicle Mileage at Failure | 52000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LOS ANGELES, CA |
VIN pattern | WMWRC33484TXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 02/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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Dealer's ZIP code |