Issue ID | 1639337 |
Internal NHTSA # | 11302433 |
Manufacurer | Nissan North America, Inc. |
Brand | NISSAN |
Model | MURANO |
Model Year | 2017 |
File date | 22/01/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | On january 22, 2020 around 5:30 am i discovered that my backup camera was not functioning. I turned my car off and on at least three times to try and get it to work but that did not resolve the issue. The backup camera is showing the red, green and yellow guide lines but the screen is black. It is not returning any images from behind the vehicle. The vehicle was at home in a parking spot when this occurred. One week later to today, january 28,2020, the backup camera is still not functioning properly. It did work for a few days on its own without being repaired after january 22,2020 and then stopped working again. It seem to be working off and on and i do not know what is causing it. When i contacted nissan, my vehicle millage was at 36,099. Nissan of coral springs florida stated that the warranty expired at 36,000 and will not honor my vehicle. I am a mother of two young children and do not feel comfortable reversing in my nissan because looking through the back or rear glass of the nissan murano is very difficult due to its design. |
Vehicle Mileage at Failure | 36099 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SUNRISE, FL |
VIN pattern | 5N1AZ2MGXHNXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |