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2017 Nissan MURANO Service Brakes Problems, Complaints and Defects

Issue ID	1580112
Internal NHTSA #	11230329
Manufacurer	Nissan North America, Inc.
Brand	NISSAN
Model	MURANO
Model Year	2017
File date	11/03/19
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	My car has a front emergency braking system. The sensor for this system is located at the front of the car, underneath one of the head lights. The sensor detects when a vehicle in front of you has stopped. As you get closer to the vehicle, if you do not stop, the car will sound a 3-beep alert notifying you to stop. If you still do not stop, the car will apply the brakes and force the car to stop to prevent an accident. One night, i was driving home on a city street, when the 3-beep alert sounded, and the dashboard display started flashing red and white lights. There was a message on the display stating that a crash was imminent. Then the brakes engaged suddenly, and the car almost came to a complete stop in the middle of the street. The brakes engaged so hard and so quickly, that it threw me forward in the seat. At the time, there was no car in front of me coming to a sudden stop and no crash was imminent. The closest car to me was 2-3 car lengths ahead, and it had not stopped. Thankfully, the street was not busy at the time, and there was no accident. Nissan is aware of this issue, and there are class action lawsuits, but nissan won't issue a recall. I've taken my car to 2 nissan dealerships and they won't replace the sensor. The first dealer told me my sensor was dirty, but that doesn't explain what happened. According to the owner's manual, if the sensor is dirty, there will be a message on the dashboard display indicating the sensor is obstructed, and the front braking system will turn off. That is not what happened to me. The second nissan dealer did a software update on my car and reset the sensor. I keep being told to bring the car back if the issue happens again, but this is not the kind of issue you want to wait to have happen again. What if i am on a busy street or the highway? I could have a serious accident. Please investigate this.
Vehicle Mileage at Failure	19000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	FAYETTEVILLE, NC
VIN pattern	5N1AZ2MG7HNXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JHLRE4H30BC006867 VF32CHFXF44089646 WBAVC31080PY57345 FB4NC938699601492 1FTFW1E54NKD84427 4TASN92N3YZ622652 VXKUSHNEKMW092324 KMHSU81XBDU084722 1GTJ6PFE2C8120158 VF1RFE00055689775 JMZKEK97800102269 WDB9340321L087737

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2017 Nissan MURANO Service Brakes Problems, Complaints and Defects, Recalls and Failures

2017 Nissan MURANO Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?