Issue ID | 1558949 |
Internal NHTSA # | 11203592 |
Manufacurer | Nissan North America, Inc. |
Brand | NISSAN |
Model | MURANO |
Model Year | 2017 |
File date | 21/04/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Driving down an open paved county road, driving straight at around 60 mpg. No cars in sight, no trees or building near the road and we heard what sounded like a gunshot inside the vehicle. We looked around and couldn't tell what happened. I looked up and there was a hole in the center of the moonroof then glass started falling. My kids in the backseat had more glass than the front. The glass that was remaining was curved up which seamed strange because no one touched the roof. We have a panoramic moonroof but it was only the movable piece exploded. Roof and windows were closed, it was 85 degrees outside and we had the air conditioning on. I called nissan and opened an incident and they denied any responsibility stating glass isn't covered and since there is no evidence showing it exploded and wasn't hit they are not liable. I have full coverage glass insurance so i wouldn't have to pay either way it is the point that this is not my fault and after looking at all of the same issues with these glass roofs it should be the responsibility of the car manufacturer. |
Vehicle Mileage at Failure | 17362 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MANKATO, MN |
VIN pattern | 5N1AZ2MH7HNXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |