Issue ID | 1138393 |
Internal NHTSA # | 10663033 |
Manufacurer | Nissan North America, Inc. |
Brand | NISSAN |
Model | PATHFINDER |
Model Year | 2013 |
File date | 03/06/13 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Back in june 2013 we found that the passenger airbag light would indicate the passenger airbag was off even if an adult over 5 foot 4 inches and over 150 lbs with seat belt on was in the passenger seat sporadically. We took it to the dealership because there was a recall for 2013 pathfinders, according to our dealer ours was not included though even though the light would come on. They said because they could not reproduce the issue (they tried a few time) and that they would not fix it, but that they did perform a re-calibration on it. A year later i got notice the recall had been expanded to include my pathfinder so i took it back in and they said they performed the recall however a week later we got the warning again that the airbag was off so the procedure they did, not fix our issue. I contacted nissan corporate and was assured by [xxx] that they knew that the recall work did not always fix it but they had information they were not giving to the dealers that he could discuss with them to fix it. I was given case number [xxx] and i took it back in on november 16th. We dropped it off and that day they told us no work was to be performed because they could not recreate it. I informed him that back in early november the light came on again and that it was sporadic and the dealership advised they could do nothing. I gave them [xxx] info with nissan and neither him nor i could get a hold of him that week so i picked the car back up and contacted nissan corporate and was given the run around after being given a new case number of [xxx]. The bottom line is a recall for my car has been mandated by nhtsa, but what was performed on my vehicle did not work and nissan is not fixing it or even trying to work with me. I do have photo proof that there is still an issue and that the airbag off light illuminates even when it should not. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 2000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ESSEX, MD |
VIN pattern | 5N1AR2MM9DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |