Issue ID | 1450581 |
Internal NHTSA # | 11075619 |
Manufacurer | Nissan North America, Inc. |
Brand | NISSAN |
Model | PATHFINDER |
Model Year | 2014 |
File date | 01/04/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased my nissan pathfinder and nissan rogue new in 2014. Almost all recommended service has been done at banister nissan of chesapeake, 930 n battlefield blvd, chesapeake, va 23320 dealership. At approximately 30,000 miles the pathfinder began to shake violently during acceleration between 15mph and 30mph. Also, the transmission slips and hesitates on both vehicles. Details of this problem have been shared repeatedly with dealership advisors at the time of service. At first technicians claimed not have noticed any trembling / issues during test drives with the pathfinder. Then each time i brought it in for the shudder, the dealer would blame it on other issues. I have replaced the tires, brakes, and rotors several times at the advice of the dealer. None of that fixed the shudder. Nissan had a recall for a defective valve body in the transmission. The valve body was replaced on both vehicles; however, the failure was not corrected. Banister nissan of chesapeake did not informed me until after the pathfinder was out of warranty that transmission was causing the problems and will need to be replaced. I requested assistance from the nissan manufacturer as advised by the dealership since i have complained about the problems for so long. The manufacturer was notified. Nissan agreed to pay for repair costs for the vehicle. Banister nissan of chesapeake now tells me they will need to do another diagnostic test but refuse to cover any cost associated. The advisors stated that diagnostic could coast anywhere from $200 - $800. My husband and i are experiencing most of the same issues with the 2014 nissan rogue purchased new at the same dealership. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHESAPEAKE, VA |
VIN pattern | 5N1AR2MN7ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |