Issue ID | 1507110 |
Internal NHTSA # | 11142094 |
Manufacurer | Nissan North America, Inc. |
Brand | NISSAN |
Model | PATHFINDER |
Model Year | 2014 |
File date | 15/10/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | My vehicle has a power lift gate. There is an internal hinge that connects the strut/arm to the liftgate. This is an internal piece. This 'hinge' somehow rusted and snapped. I believe it's called the 'strut mount'. Therefore the strut/arm is no longer connected to the liftgate. The entire power liftgate system is now inoperable. I took it to the dealer and they told me the entire power liftgate system has to be replaced at a cost of almost $2,000. 00. I called nissan consumer affairs to ask for assistance and log a case. The case # is 33162218. Nissan declined assistance. I found a recall on the 2014-2016 nissan rogue models with the same issue. I brought this up to nissan consumer affairs and it did not change their position. My argument is: 1) this is an internal part and should never have rusted. 2) why does this 1 part require the entire powerlift gate be replaced? When this first happened, i was opening the liftgate (using the power feature), it got about 1/2 up, stopped, then slammed back down. However, it did not close all the way because the strut that broke from the hinge was left extended, causing the liftgate to not be closed. This was actually dangerous because my arm could have been trapped when the liftgate closed unexpectedly. I found similar complaints online but no official recalls. |
Vehicle Mileage at Failure | 103000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | UPTON, MA |
VIN pattern | 5N1AR2MM0ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |